We want you to love your gear. If something’s not right, here’s how we can help:
General Returns
- Items must be unused and unworn, with original tags and packaging.
- Returns must be initiated within 30 days of receiving your order.
- Holiday Return Window - Orders Placed Between November 1 and December 19 - Returns must be initiated within 30 days of order receipt.
- Refunds are issued to the original payment method.
Items Not Eligible for Return
- Used racquets or shoes showing signs of wear. Strings used in strung racquets are non-refundable.
- Apparel that has been worn, washed, or is missing tags.
- Court equipment and ball machines unless unopened and unused.
- Items marked "Final Sale"
Return Shipping
- Returns are free if your remaining order total stays above $69.95.
- Otherwise, a $6.95 return shipping fee will be deducted from your refund.
- Orders with more than three pairs of shoes will be subject to a $6.95 return shipping fee for each returned pair.
- For court equipment, cases of balls or bulk items, a return shipping fee may apply.
- Free returns only valid in the continental United States.
Store Credit
- If a return is accepted but not eligible for a full refund, a store credit may be issued.
- Store credits expire after 90 days.
How to Start a Return
- Email us at [email protected] or call 800-334-4580.